
Membership cancellation
We’re sorry to see you go — but if you’re sure you’d like to cancel, please read this carefully before submitting your request.
Notice Period
All memberships are monthly rolling and require 1 month’s written notice, in line with our billing cycle (which runs from the 1st of each month). To avoid being charged for an additional month, you must submit the cancellation form by the last day of the month. Your one‑month notice will begin on the 1st of the following month, and your membership will end on the last day of that month.
For example:
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Submit form on July 31 → Notice starts August 1 → Membership ends August 31
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Submit form on August 1 → Notice starts September 1 → Membership ends September 30
Reactivating in the Future
If you decide to return (and we hope you do), please note that membership rates in effect at the time of reactivation will apply, as prices are subject to change.
How to Cancel
To cancel, simply complete and submit the Membership Cancellation Form below. This will serve as your 1‑month written notice, as required for all rolling monthly memberships.
Not Ready to Cancel?
You may want to consider pausing your membership instead.
Click here to request a membership pause
If you have any questions, feel free to reach out — we’re here to help.

Address
E2, Briarsford Industrial Estate, Perry Road, Witham, CM8 3UY
Phone
07854 584744 | 07802 260163
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